At GloboStage (“we”, “our”, “us”), we strive to deliver quality services and products including publishing, Print-On-Demand (POD) books, digital content, advertisements, and property listings. This Refund & Return Policy outlines your rights and our practices regarding cancellations, refunds, and returns.
- Order cancellations must be requested as soon as possible after purchase.
- Refund eligibility depends on the type of service or product purchased.
a. Print-On-Demand (POD) Books
- Before printing begins: full refund if cancelled within 6 hours of order.
- Within 24 hours: partial refund (percentage may be subject to processing fees).
- Once printing starts: no cancellation or refund available.
b. Physical Books & Products
- If damaged or incorrect on delivery, report within 5 days of receipt.
- Upon verification, replacements or refunds will be provided.
c. Digital Products & Services
- Cancellations requested before delivery may receive partial refunds.
- Once content is delivered or downloaded, no refund is permitted.
d. Advertisements & Promotions
- Refunds may be available if cancellation is requested before publishing.
- Once the ad is published or scheduled, no refund is permitted.
e. Property Listings
- Refunds for listing fees may be available if cancelled within 48 hours.
- Once a listing is live, no refund is permitted.
If a physical item arrives damaged or defective, you must contact us within 5 days of delivery. Items must be returned in original packaging, and refunds will be issued after inspection.
- Printed books already produced and shipped
- Digital content after download
- Services completed or delivered
- Discounted purchases using coupon codes (unless otherwise stated)
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.